Reach us by email.
One inbox for everything: support, billing, privacy requests and account deletion. We reply within two business days.
For a billing question, include the email on the account and the date of the charge. For a bug, include the ticker, the time in ET shown in the app's header, and what you expected to see.
- Business name
- Gravy Brands LLC
- Trading as
- TapeRank
- Country
- United States
- Support hours
- Business days, US Eastern time
Before you write
- Canceling or changing a card needs no email: open the customer portal from the account menu in the app. The refund and cancellation policy explains what happens when.
- Deleting your account: email from the address on the account. Any active subscription is canceled first, then the account and its settings are deleted.
- Data requests under the privacy policy go to the same address.